Didn't notice it myself, but I've been working at Microsoft for more than three months. I'll tell you how things are.
What do I even do there?
Azure cloud technical support. When you create a ticket with a problem, there's a chance I'll take it (if it's in English, Russian or Spanish). I spend 60 percent of my time communicating with users, the rest - troubleshooting, reading documentation and communicating within Microsoft. Basically, support in a vacuum, everything as I imagined.
What's good there?
1) Training, onboarding process
This I liked most. Onboarding at MS is honed very well. They give you a person from the team who you can ask anything that comes to mind at any minute. Then they give someone who knows the local office and its features well (I only saw this dude once, in my case a completely useless type). And you also have a manager who makes sure you're comfortable working.
The process should last just about three months, but I started working at full capacity after two. There were 2 big week-long trainings via Skype. Basically, it was easy to master.
2) Team
My team is scattered around the world. Closest to me, of course, are people from Europe. Especially many people sit in Romania, in Bucharest. In Czech Republic I'm alone :) Everyone's quite cool, easy to contact and help, no internal friction. In general, lucky with the team. And Romanians are generally great guys, got inspired to visit them.
3) Perks
They'll give you everything, just work. Cool laptop, salary, all sorts of bonuses, baguettes in the office. If I'm not complaining after 3 months, it means everything is really very good.
4) Working from home
We're allowed to work from home up to 100% of the time without any problems. Very cool, actually.
And what's bad there?
Really bad-bad - nothing. But what thoughts have visited so far:
1) Quite simple work
Basically, I'm not building rockets there. Microsoft is such a large company that all problems you get in support have most likely already happened before. You just need to find the right scenario and do everything adequately. In these couple of months there were only a couple of times when I really needed to strain my brains.
2) Prague office
Since I'm the only one from the team in Prague, there's nobody to hang out with. Well, and people in the Prague office - also nobody really makes contact, there's generally not much communication there. And what's bad is that there's solid plankton, and I'm used to walking in sweatpants. Frankly speaking, I go there once a week to eat.
3) Number of details
To comfortably navigate all systems, policies and processes at Microsoft, at least a year needs to pass. V-e-ery many processes. Very many systems. Everything changes once a month. And sometimes only works in Internet Explorer :)
4) Company structure
Every person has a manager, who has a manager, who has a manager. But, credit must be given - here a manager is a person whose task is to make your work comfortable and productive. Nobody will even think of telling you what and how to do.